Please fill in any of the fields for the products below from your experience. On the price area, please include any cost issues.
Cogix Viewsflash http://www.cogix.com/vf2/index.shtml
Rightnowtech Metrics http://www.rightnowtech.com/products/prod_metr.html
There is the question of language though: at a recent community building activity for Portuguese speaking colleagues, although the SM survey worked very well, I noticed that a number of participants with less English and IT experience got somewhat confused on completion of their survey when confronted with the exit page (in English) offering further services, login etc because they thought there was something else they were expected to do but didn’t quite know what. Still, I guess this is the nature of free tools and one can either pay to have a customized version or try to pre-empt confusion by giving very explicit instructions in the first language when directing people to the survey.(Bill Williams)
The cost of the subscription (around US$40 per quarter) means that you can decide what the exit page is so colleagues are not phased by the SurveyMonkey exit screen. Probably worth the subscription cost for that feature alone. The other thing to do is to use the presentation text setting at the start and end of the survey so that you explain to less IT literate users what is taking place. For instance – here’s the English version of how we introduce every on-line survey…
Thank you for visiting this page. If you have not used an electronic survey before, then here are some quick tips to help you: To tick a statement Click the left button on your mouse inside the circle to the left of the statement you agree with most - a tick will appear in the circle To tick more than one box Square boxes next to a statement mean that that you can agree with more than one statement. Click the left button on your mouse inside the box to the left of the statement(s) you agree with - a tick will appear in the box To enter words Click your mouse inside the box and then start typing. There is no need to press return. Now click the Next>> link at the bottom of this page to begin the questions and to scroll through each page of the survey.
More on language: Hmm – I'm not too clear on the language question. Using surveymonkey, it pretty much only presents what text you put into it, so you could make the survey questions/answers multilingual, OR make one survey for each language. And the exit page it goes to after you finish is designated by the person making the survey, so you could direct it to go to a multilingual page. –Estephan500 13:10, 24 February 2006 (EST)
Survey Said http://www.surveysaid.com
Andersen-Bellm WebSurv http://www.andersonbell.com
Raosoft EZSurvey http://www.raosoft.com/products/ezsurvey/index.html
Senecio AskAnywhere http://www.senecio.com/askanywhere.html
SurveyView Web http://www.surveyview.com/
Microsoft Windows Sharepoint SharePoint Services 2.0 Survey Component http://www.microsoft.com/downloads/details.aspx?familyid=E084D5CB-1161-46F2-A363-8E0C2250D990&displaylang=en
Ask People http://www.askpeople.co.uk/
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