Peer Coaching or Collegial Coaching or Collegial Consultation

Brief Description

Collegial Coaching is a professional development method aiming at increasing collegiality and improving performance. It is a confidential process through which professionals share their expertise and provide one another with feedback, support, and assistance for the purpose of refining present skills, learning new skills, and / or solving task related problems. Hence, actions that might improve the use of the skills and knowledge are explored. There are five Functions of successful Collegial Coaching:
  • Companionship: Talk about success and failure with a new approach.
  • Feedback: Give each other objective, non-evaluative feedback.
  • Analysis: Help each other extend the control over a new approach.
  • Adaptation: Work together to fit an approach to the special needs of an assignment.
  • Support: Provide needed support.
(Source: SDC Learning&Networking)


(if applicable)

When to use

When you are stuck; peer might be of help.
Peer Coaching is a problem solving method that helps individuals to get an insight into his/ her problem from other professionals.

How to use

Steps in a Collegial Coaching
  1. Define roles: (A) Requesting person and (B) coaches.
  2. A exposes the own situation and formulates the core question for the coaching.
  3. Coaches (B) ask questions of understanding; A provides answers.
  4. Coaches (B) discuss among themselves about A's case and about the way he presented it. They share own experience of similar situations and challenges. A just listens.
  5. A reacts on the discussion of the coaches. If needed, steps 2 to 4 are repeated (new core question).
  6. A declares next steps to do.
(Source: SDC Learning&Networking)

The roles
  • Requesting person (A) also called Protagonist: The person who is seeking advice, who is reporting her/ his problem
  • Coaches (B) also called Advisory Group: Professionals working in the same domain as the protagonist
Further tasks/ or role options:
  • Facilitator One of the coaches leads the group through the discussion process.
  • Time keeper: One of the coaches keeps an eye on the time given for each step of the process.

Tips and Lessons Learnt

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Examples & Stories

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