Everybody around is talking about blogs, wikis, and social networks. Where can we start learning about these things and how to use them? This page will give you a brief overview, and point to more in-depth resources.

Definition of Social Media

  • Social media is content created by people using highly accessible and scalable publishing technologies. -- Wikipedia, 30 June 2009

Here is a brief video explaining social media.

Social Media in plain English: http://www.commoncraft.com/socialmedia


Application of Social Media

There are myriads of social media tools out there. Don't be overwhelmed and also, don't jump on every tool. Evaluate them carefully to see what are your or your organizatation's needs and understand/know why you need to be there. Keep in mind that for your agenda to succeed, you need to make yourself visible to others (promote your twitter account, blog address, etc.), dedicate time to making to participate and build your community/network and regularly engage with them.

Measuring the Impact of Social Media

Like in any project, there comes a point where you need start looking at measuring the impact of the initiative. The area of measuring impact of social media is relatively new although there are few suggestions on how to start the monitoring. You can measure/do the following:
  • Amount of friends, fans or followers a social media account has (for example on Facebook, Twitter)
  • Using trackable URL’s when posting information/links to these social media accounts
  • Amount of discussions generated within social media account pages
  • Amount of video views/comments
  • Amount of photo views/comments
  • Amount of comments on profile page
  • Amount of retweets a tweet gets
  • Amount of downloads or installs an application or attachment has
  • Amount of questions asked or answered on a site
  • Size of your network
  • Amount of fans your page has
(adapted from: http://www.ploked.com/social-media/measuring-the-success-of-a-social-media-campaign.html)

Where to Learn More About Social Media

-- Shared use is free, and there are no advertisements.

Who Can Tell Me More?

Ewen Le Borgne ([email protected])